DEAF AWARENESS BUSINESS ABILITY

We initially contact businesses in all walks of life and establish whether they would welcome Deaf and Hard of Hearing customers and would like to receive basic Deaf Awareness Business Training.

We have devised a STAR rating to denote the company's level of Deaf Awareness Business Ability.

Please note this does not reflect on the quality of the company's service or products but merely as a guide to their level of Deaf Awareness Education.

To obtain a 2 or 3 star rating, Deafclicks appreciate that larger organisations who may have many outlets may not have the necessary equipment or expertise in every location to deal with a deaf person.

However, all these companies listed are striving to attain a higher level of awareness and every company is individually assessed on its merit and star rated accordingly.

We hope that our STAR rating will give you an idea as to what level of Deaf awareness you can expect to find from our listed companies and we would ask you to use the 'comments button' on each company as a way for us to monitor the service.

• Welcomes the Deaf and Hard of Hearing Community
• Received basic Deaf Awareness Business Training from 'Deafclicks'.
• Familiar with Typetalk.

This entitles companies to be listed on Deafclicks and display the Deafclicks sticker.

• Company has attained Level 1 and 2.
• Company has installed relevant communication equipment appropriate to their business.
• Company and/or their staff (where appropriate) have successfully completed an accredited formal BSL Course. (Level 1).

We would always recommend the RNID Charter 'Louder than Words' (www.rnid.org) for those companies who strive for the official 'kite mark' of good practice.

The Deafclicks STAR rating is only the start!